FAQs

HOW CAN I CONTACT YOU ?

You can send us an e-mail to this address: support@vibingbrand.com or from our contact page  Here

DO YOU SHIP WORLDWIDE ?

Yes, absolutely. We ship all over the world.

I still haven't received my order. What is taking so long?

We apologize for the delay. Sometimes, international shipping may take longer than expected due to customs clearance. However, you can track your order and see where it is at any time. If you still feel you need help tracking your package or would like to learn more about it, please contact us by email at the following address: support@vibingbrand.com

Is COVID-19 gonna affect the shipping time?

We are still able to ship your order, however, due to ongoing challenges related to COVID-19 your order may be subject to delays. Please feel free to reach out to us anytime with any questions, comments or concerns you may have!

HOW TO PLACE AN ORDER?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept credit cards, debit cards, Paypal and bank transfer (via PayPal). 

 

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.

 

DO YOU PROVIDE TRACKING NUMBER?
Yes, wait 3 days after your order and we will send it you, if you didn't get it ask us via email support@vibingbrand.com

You can contact us and we will help you, support@vibingbrand.com

DO YOU HAVE A REFUND POLICY ?

We do our best to solve any problems our customers may have with their online items. If you still wish to receive a refund on your order, we can of course complete the payment, in the event that the appeal is made within 30 days of the date of the order and the product(s) are not sold. For more information, please read more about our refund policy